This Privacy Policy explains how zc776 collects, processes, stores, and protects your personal data when you use our online casino and sports betting platform. Your privacy is important to us, and we are committed to handling your information responsibly.
Our Commitments
Six core privacy principles that guide how zc776 handles your personal information.
zc776 collects only the personal data that is strictly necessary to operate your account, process PKR transactions, verify your identity, and comply with applicable regulations. We do not collect data for its own sake.
All personal data held by zc776 is encrypted at rest using AES-256 standards. All data transmitted between your device and the zc776 platform is protected by TLS 1.3 encryption, ensuring your account and payment details cannot be intercepted.
zc776 does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. Your data is shared only with regulated service providers who assist in operating the platform, under strict confidentiality obligations.
You have the right to request a copy of the personal data zc776 holds about you, to request corrections to inaccurate data, and to request erasure of your data subject to any legal retention obligations we are required to fulfil.
zc776 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Transaction records are retained for a minimum of five years in line with AML regulatory requirements.
zc776 uses cookies and similar technologies solely to maintain your login session, remember your preferences, and analyse platform performance. We do not use third-party advertising cookies or cross-site tracking technologies.
This Privacy Policy (the "Policy") is issued by zc776, the operator of the online casino and sports betting platform accessible at zc776.net (the "Platform"). This Policy describes how zc776 collects, uses, discloses, stores, and protects the personal information of individuals who register on, access, or otherwise interact with the Platform ("you," "your," or "Player").
zc776 is committed to protecting the privacy of all players, including the large community of Pakistani players who use the Platform for cricket betting, PSL wagering, live dealer games, slots, and other entertainment services. We understand that the handling of personal data — particularly financial data, CNIC information, and mobile account details — carries a high degree of responsibility, and we take that responsibility seriously.
This Policy should be read alongside the zc776 Terms & Conditions. Defined terms used in this Policy that are not separately defined here carry the meaning assigned to them in the Terms & Conditions.
For the purposes of this Privacy Policy, zc776 acts as the data controller in respect of all personal data collected through the Platform. As data controller, zc776 determines the purposes and means by which personal data is processed, and is responsible for ensuring that such processing is carried out in compliance with applicable data protection laws and regulatory obligations.
All data protection queries, access requests, correction requests, and erasure requests should be directed to the zc776 Data Privacy team via the contact details provided in Section 13 of this Policy.
zc776 collects personal data from players through three primary channels: information provided directly by the player, information collected automatically through use of the Platform, and information obtained from third-party verification and payment service providers.
3.1 Data You Provide Directly
3.2 Data Collected Automatically
3.3 Data from Third Parties
zc776 uses the personal data we collect for the following purposes:
| Purpose | Data Used |
|---|---|
| Account creation and management | Name, CNIC, mobile number, date of birth |
| Age and identity verification (KYC) | CNIC number, date of birth, identity documents |
| Processing deposits and withdrawals in PKR | Payment method details, transaction records |
| Fraud prevention and AML compliance | Transaction history, IP address, device data, KYC data |
| Customer support and dispute resolution | Name, account history, support communications |
| Responsible gaming monitoring | Gameplay logs, deposit history, session data |
| Platform security and technical operations | IP address, device data, session logs |
| Regulatory compliance and reporting | KYC documents, transaction records, account data |
| Platform improvement and analytics | Anonymised usage and clickstream data |
zc776 does not use your personal data for third-party advertising, cross-platform profiling, or the sale of marketing lists. Any analytics conducted on player behaviour is used exclusively to improve the zc776 Platform experience.
zc776 processes your personal data on the following legal bases:
zc776 does not sell or rent your personal data to any third party. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to confidentiality obligations:
The zc776 Platform uses cookies and similar technologies to operate correctly and provide a seamless user experience. The following types of cookies are used:
zc776 does not deploy third-party advertising cookies, social media tracking pixels, or cross-domain tracking scripts. You may manage cookie settings through your browser's privacy settings, though disabling essential cookies will impair your ability to use the Platform.
zc776 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, and destruction. These measures include:
Despite these measures, no digital platform can guarantee absolute security. In the event of a data breach that poses a risk to player rights, zc776 will notify affected players and, where required, the relevant regulatory authority within the timeframe mandated by applicable law.
zc776 retains personal data for the minimum period necessary to fulfil the purpose for which it was collected, subject to any longer retention periods required by applicable law. The following retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data (name, CNIC, DOB) | Duration of account + 5 years post-closure | AML / regulatory obligation |
| KYC verification documents | 5 years from date of verification | Legal / regulatory obligation |
| Transaction records (deposits, withdrawals) | 5 years from transaction date | AML / regulatory obligation |
| Game play logs | 2 years from date of session | Dispute resolution / responsible gaming |
| Customer support communications | 3 years from last interaction | Legitimate interest / dispute resolution |
| Session and login logs | 12 months from date of session | Security / fraud prevention |
| Anonymised analytics data | Indefinite (no personal identifiers retained) | Platform improvement |
On expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that renders re-identification impossible.
As a zc776 player, you have the following rights in respect of the personal data we hold about you. To exercise any of these rights, please contact the zc776 Data Privacy team using the details in Section 13.
zc776 will verify your identity before processing any data rights request to ensure that data is not disclosed to or amended by an unauthorised person.
The zc776 Platform is strictly restricted to individuals aged 21 years and above. zc776 does not knowingly collect, process, or retain any personal data from individuals under the age of 21. The collection of personal data from minors is not an intended, authorised, or accepted use of the Platform.
If zc776 becomes aware that personal data has been collected from an individual who is under 21 years of age, that data will be deleted promptly, the associated account will be permanently closed, and any deposited funds will be handled in accordance with the procedure described in the zc776 Terms & Conditions.
If you have reason to believe that an individual under 21 has registered on or is using the zc776 Platform, please contact zc776 support immediately so that we can investigate and take appropriate action.
zc776 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. All revisions will be published on this page with an updated "Last Revised" date displayed at the top.
Where an update materially affects how we collect or use your personal data, zc776 will notify you via the mobile number or email address registered to your account at least seven (7) days before the change takes effect.
Your continued use of the zc776 Platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated Policy. If you do not accept the revised Policy, you should cease using the Platform and request account closure.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or would like to raise a data protection concern, please contact the zc776 Data Privacy team through the following channels:
zc776 takes all data protection queries seriously. If you are not satisfied with our response to a privacy concern, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction.
Have more questions about how we protect your personal information? Our 24/7 support team is ready to help. You can also review our full terms or responsible gaming policies.
Terms & Conditions Responsible Gaming21+ only. zc776 is committed to player privacy, security, and responsible gaming.